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ok i’ve been on media temple on and off since about 2000? I originally learned about them because alot of the original big flash guys seemed to all be on them.
Then for awhile they had design / development branch ( loved that site ). And now i host only with them after continuously bouncing around to way to many hosts to mention and always coming back to them. at one point i had about 5 of my personal domains on 6 different hosts ( i know the numbers don’t match - i was trying something ).
That said i don’t recommend EVER using their domain name service ( long story ).
I’ve been on their grid, dv, had a low end dedicated once for a month, and pretty much every shared plan they used to offer before the grid.
I like that they offer great backend interfaces(whter their own, plesk, account center, etc). love the speed. support has never been anything but awesome. dv is a true vps, not a low budget attempt. to say i’ve always been happy with media temple is an understatement.
they are a developer designer focused company, they know you want the best and try and give it you.
i’ll stop my rant here, but saw that appearently someone came from google withthe keywords why media temple sucks. so figured i’d try and let it be known thats search tag, not mine - lol
–sid out
May 21st, 2007 at 11:15 am
Thanks for the kind words Sid!
If you see anything that needs improving around (mt), drop me a line. We love feedback (good and critical)…keeps us sharp!
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November 30th, 2007 at 11:03 pm
Unfortunately Sid, my experience with them has not been quite the same. I too have been with them for several years dating back. I used to be 100% happy with their service and support for years on end - until that fateful day I migrated to their (gs) Grid Service. Since then I have experienced intermittent latency, site/email downtime, slow mysql connectivity and inadequate customer support.
The worst part of this equation is that I am personally responsible for a large number of client sites that I recommended to host there and now am forced to spend a significant amount of time fielding calls and emails from unhappy clients asking me why their site is down/slow or email not working. I can only apologize so many times and now realize that it is time to move. On my way out the door, I will bring with me at least 70 client sites, so who knows, maybe yours and other’s sites will suddenly experience an uptick in better response times since their load balancing is obviously one of the issues over there.
Hopefully this once great company will figure things out.
Cheers and thanks for provided a forum of sorts for this comment to be read.
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